Primary Care Certificate

At the completion of this Primary Care Certificate the learner will be able to:

Primary Care in the 21^st Century

• Recognize the impact of leadership and rapid change on the primary care team and utilize Change Management tools to lead the team in successful management of the change process
• Articulate the variety of professionals providing patient care services across the continuum of primary care and describe their role and responsibilities
• Recognize and describe specific initiatives having an impact on the changing landscape of health care delivery including Accountable Care Organizations and Patient Centered Medical Homes

Population Health

• Analyze different definitions of population health and the role of population health in health outcomes
• Synthesize conditions and factors that influence the health of populations over the course of life
• Analyze the factors and social determinates associated with vulnerable populations

Role of the RN in Primary Care

• Demonstrate expertise in all aspects of triage care delivery in primary care, including best practices to ensure optimum patient care that is also compliant with staff role limitations
• Demonstrate the ability to interpret quality metric and other data and implement strategies to improve those metrics
• Analyze current and future state of delivery of case management services in primary care

Informatics in Primary Care

• Demonstrate skill in the analysis, design, and implementation of information systems including the outpatient electronic health record, the patient portal, patient registries, reporting modules and health information exchange modalities
• Analyze the communication between nurse clinicians, the medical office team and information technology personnel
• Evaluate information systems that capture critical nursing, patient and clinical information and their clinical and administrative uses

Leader and Educator in Primary Care

• Analyze selected leadership literature and describe the relevance to your role as a leader in primary care
• Apply principles of organizing and writing effective reports, proposals and business correspondence
• Demonstrate knowledge of effective communication, delegation and negotiation skills

Quality Improvement and Safety in Primary Care

• Identify the ethical and legal responsibilities of the RN related to Quality and Safety Education for nurses (QSEN) including knowledge, skills and attitudes (KSAs) related to patient-centered care, teamwork and collaboration, evidence-based practice (EBP) quality improvement (QI), safety, and informatics
• Identify forces influencing health care safety and quality including the role of national health care accreditation organizations
• Analyze the efforts to increase health care transparency, improve public reporting of health care, and reduce unwarranted variation in health care safety and quality