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Western Carolina University    
 
    
 
  Nov 21, 2017
 
CURRENT 2017-2018 Graduate Catalog

Primary Care Certificate


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At the completion of this Primary Care Certificate the learner will be able to:

Primary Care in the 21st Century

  • Recognize the impact of leadership and rapid change on the primary care team and utilize Change Management tools to lead the team in successful management of the change process
  • Articulate the variety of professionals providing patient care services across the continuum of primary care and describe their role and responsibilities
  • Recognize and describe specific initiatives having an impact on the changing landscape of health care delivery including Accountable Care Organizations and Patient Centered Medical Homes

Population Health

  • Analyze different definitions of population health and the role of population health in health outcomes
  • Synthesize conditions and factors that influence the health of populations over the course of life
  • Analyze the factors and social determinates associated with vulnerable populations

Role of the RN in Primary Care

  • Demonstrate expertise in all aspects of triage care delivery in primary care, including best practices to ensure optimum patient care that is also compliant with staff role limitations
  • Demonstrate the ability to interpret quality metric and other data and implement strategies to improve those metrics
  • Analyze current and future state of delivery of case management services in primary care

Informatics in Primary Care

  • Demonstrate skill in the analysis, design, and implementation of information systems including the outpatient electronic health record, the patient portal, patient registries, reporting modules and health information exchange modalities
  • Analyze the communication between nurse clinicians, the medical office team and information technology personnel
  • Evaluate information systems that capture critical nursing, patient and clinical information and their clinical and administrative uses

Leader and Educator in Primary Care

  • Analyze selected leadership literature and describe the relevance to your role as a leader in primary care
  • Apply principles of organizing and writing effective reports, proposals and business correspondence
  • Demonstrate knowledge of effective communication, delegation and negotiation skills

Quality Improvement and Safety in Primary Care

  • Identify the ethical and legal responsibilities of the RN related to Quality and Safety Education for nurses (QSEN) including knowledge, skills and attitudes (KSAs) related to patient-centered care, teamwork and collaboration, evidence-based practice (EBP) quality improvement (QI), safety, and informatics
  • Identify forces influencing health care safety and quality including the role of national health care accreditation organizations
  • Analyze the efforts to increase health care transparency, improve public reporting of health care, and reduce unwarranted variation in health care safety and quality

The Purpose of the Primary Care Certificate


This certificate will prepare baccalaureate nurses to function at the highest level of their license in all aspects of inter-professional primary care. Nurses will be prepared to function as leaders and educators providing excellent care in patient-centered health maintenance, prevention of illness, chronic disease management, triage, case management, quality metrics and population health.

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